How it Works

Your online learning journey is as easy as 1-2-3!

Do you want to start building your skills and knowledge today? Our ready-to-go Library of interactive online training courses can be accessed immediately.

Cursor pointing to Gold Library package.

1. Purchase membership

2. Login with your credentials

Cursor pointing to a course in the My Account page.

3. Select an online training course

Tips to Navigate an Online Training Course

Use these tips to help you navigate each online training course.

Course title page. Arrow is pointing to the menu at the top right corner of screen. Another arrow is pointing bottom right corner at an arrow which is the next button. Next button is used to advance screens.

Menu is in the top right corner
Navigation is in the bottom right

Course scree zoomed in to view the next and back arrows found at the bottom right corner of each screen.

Use the forward arrow to advance to the next screen

Course scree zoomed in to view a square found at the bottom right corner of each screen. The square is used to make the course full screen.

Use this button to view in full screen
Use the ESC key to exit full screen

Course title page. Arrow is pointing to the location of the menu link on the top right corner of the screen. The menu is open showing screen titles.

To select a specific topic, open the menu

Frequently Asked Questions

Once you purchase your membership, use your login and password that you created during purchase, select an online training course from the list and start learning immediately.

When you create your account, select a password that you are willing to share with your team. Everyone will use the same user name and password to access the online training courses. We recommend you change your password regularly to keep out unwanted access.

If you have a large business and have purchased multiple subscriptions, each subscription will require a different user name and password. 

1. Add the first library to the cart. 

2. Checkout by creating a username and password. 

3. Pay using an accepted credit card.

4. Add the next library to the cart. It can be same library or another library subscription. Mix and match to suit your needs.

5. Check out by creating a DIFFERENT username and password. This requires a different email address. Consider asking a manager to create an account for their team.

6. Pay using an accepted credit card.

7. Repeat steps 4-6 for each additional subscription.

All courses may be accessed an unlimited number of times during your membership. This is especially useful if you want to retake a course or if you have new employees joining your team and you need to get them trained quickly.

All online training courses in the Gold, Platinum, Platinum Plus libraries offer a certificate upon successful completion of each course. These PDF certificates are available for download or printing at the end of each course. The Training Design Essentials Program currently does not have a completion certificate.

You may pay by Visa, Mastercard, Google Pay or Apple Pay for immediate access to the eLearning courses within your membership level.

If you are only wanting a specific course, you will unfortunately, need to purchase the membership. However, you may cancel your membership at any time, so after you take the course(s) of interest, cancel your membership. We do suggest you take a look at the other courses offered within the membership as you may find something else that interests you or that could help you with getting your next job promotion.

Your access begins immediately after payment.

All our courses are eLearning, which is online training. All you need is a computer, tablet or mobile phone and internet access and you’re ready to learn at anytime, anywhere.

Absolutely! Our online training courses are great whether you are an individual or organization. Individuals and businesses should always be looking to skill-up themselves to enable you and your team to reach their potential.

Sure! As an adult learner, you are in charge of your own learning journey. Use the menu button on the top right corner of any course and select the topic you want to review or skip ahead to.

Yes. All online training courses can be completed on any internet ready mobile, tablet or computer device.

You can reset your password by click on “Lost your password?” and following the onscreen instruction in the Members Area.

No. If you need to leave a course before you’ve finished, when you return, use the “Menu” button on the top right corner, select from the list the title of the screen you last completed. Now you many continue your learning journey.

No, there are no cancellations fees. Cancel anytime. Reactive your account anytime.

  1. Log into your account. Select “Subscriptions” from the menu.
  2. In your list of subscriptions, identify the subscription you wish to cancel and select “View”. 
  3. In the Action field, select “Cancel”.

Your subscription is now canceled.